Legal

Right of Withdrawal

Effective Date: 13th October 2026

If you bought a program, course or other service from Seol Center AB (“Seol,” “we,” “our,” “us”) online or otherwise at a distance, you have a statutory right to change your mind. This page explains how long you have, how to withdraw, and what happens next.

Withdraw within 14 days

To withdraw from a purchase, send us a withdrawal request. The button below opens an email to us with the request already written. Fill in your details and send it.

Withdrawal Request

If the button does not open your email app, write to welcome@seol.center with your name, the program and your purchase date.

YOUR RIGHT OF WITHDRAWAL

As a consumer you may withdraw from a distance contract within 14 days without giving any reason (in Swedish: ångerrätt). For programs, courses, coaching and other services, the 14 days are counted from the day you entered into the agreement with us. This right follows from the Swedish Distance and Off-Premises Contracts Act (2005:59) and the EU Consumer Rights Directive.

HOW TO WITHDRAW

Send us a clear statement that you are withdrawing before the 14 days have passed. The quickest way is the button at the top of this page. You can also email welcome@seol.center directly or write to the postal address below. Your request should include:

Your full name.
The email address you used when you purchased.
The program or service you are withdrawing from.
Your purchase date and, if you have one, your order or invoice number.

Your withdrawal is on time as long as you send it before the period ends. You may use the Swedish Consumer Agency’s standard withdrawal form if you prefer, but you do not have to.

CONFIRMATION OF RECEIPT

When we receive your withdrawal we will confirm it by email without undue delay, stating the date and time we received it. If no confirmation reaches you, please contact us again so that we can make sure your request arrived.

REFUNDS

We will refund what you have paid without undue delay, and no later than 14 days from the day we received your withdrawal. The refund is made to the payment method you used for the purchase unless we expressly agree otherwise with you, and you will not be charged a fee for it.

IF YOUR PROGRAM HAS ALREADY STARTED

A. COACHING AND OTHER SERVICES

If you asked us to begin during the withdrawal period and then withdraw, you pay a proportionate amount for what was delivered up to the moment you told us, and we refund the rest. Once a service has been fully delivered at your express request, and you acknowledged that the right would then be lost, the right of withdrawal no longer applies.

B. DIGITAL CONTENT

For digital content that is not supplied on a physical medium, such as recordings or downloadable material, the right of withdrawal ends once delivery has begun, provided you expressly agreed to this beforehand and acknowledged that you would lose the right.

EXCEPTIONS

The statutory right of withdrawal does not cover every purchase. In particular, it does not apply to:

Retreats, live events and other leisure activities that take place on a specific date or during a specific period.
Purchases made by a company or otherwise in the course of a business, since the right belongs to consumers.